Proactive Collections
Configurable Email Notifications, Advanced Reporting Tools & Seamless Integration to Reduce Overdue Payments on Outstanding Invoices
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Configurable Email Notifications, Advanced Reporting Tools & Seamless Integration to Reduce Overdue Payments on Outstanding Invoices
Based on real-time aging reports, the ETran Proactive Collections Module offers detailed insight into outstanding invoices and overdue payments across customer accounts.
The proactive collections solution automatically alerts customers of new invoices, and sends payment reminders before and after the payment due date until the payment is settled.
Email notifications can be tailored to each customer based on their progress through the A/R lifecycle. At each stage, a convenient hyperlink can be embedded into communications to take customers to a secure online payment portal to make a payment on their account.
Eliminate paper-based invoicing with Electronic Invoice Presentment and Payment (EIPP) solutions.
Convenient online payments options empower customers to make payments anytime and from anywhere.
Real-time aging reports allow businesses to monitor outstanding invoices across customers.
Communicate at every stage of the A/R lifecycle—new invoices, approaching due date, and past due payment reminders.
The Proactive Collections Module automates the delivery of new invoice notifications, and sends payment reminders based on customizable business rules at every stage of the A/R lifecycle—ensuring timely follow-up, driving increased levels of self-service, and reducing payment delays.
Real-time aging reports allow businesses to monitor outstanding invoices and identify potential payment issues across customers.
These reports provide a comprehensive overview of unpaid invoices, enabling businesses to prioritize follow-up actions based on the severity of the delinquency. Once payment has been made on an overdue invoice, that item is removed to ensure additional notifications are not delivered for invoices that have successfully been paid.
Proactive collections allows for configurable payment reminders to be sent out to customers that include invoice details and a payment link for convenient access to the online payment portal.
Make it easy for customers to settle their outstanding invoices by delivering convenient, contactless online payment options. Via the hyperlink embedded within the reminder email, customers can access the online payment portal whenever and wherever they want.
ETran's Proactive Collections module furthers our strategic goal of providing fully integrated receivables processing and automated cash application solutions from a single platform.
ETran is agnostic by design, supporting flexible integration options with any back-office system.
ETran's SaaS architecture not only provides increased efficiency across your receivable operations, but also delivers multiple layers or industry-leading security and compliance. At the application layer, ETran is both PCI and HIPAA compliant. Additionally, FTNI's secure cloud hosting partner, Armor Defense, brings another layer of proactive security and compliance (PCI, HIPAA, SOC, and more) at the hosting layer.
ETran is agnostic by design, providing you with the flexibility to use your existing check scanning hardware, bank/financial institution(s), merchant processor, and back-office system(s).
In this eBook, you will have an exploration of the challenges to overcome AND a checklist for identifying and selecting a truly integrated receivables solution to meet your needs.
Watch our ETran overview demo video today to learn more about FTNI's truly integrated receivables platform and how you can accelerate your A/R operations and processes.
ETran is a flexible, cloud-based, integrated receivables processing platform ideal for businesses with one or many locations, payment channels, divisions or brands.
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